Coronavirus (COVID-19): Macau Hotels & Resorts Change Operating Hours

Last updated: 31 March, 2020

The situation with coronavirus (COVID-19) in Macau is changing very quickly, and this page will be constantly updated. In light of the new coronavirus outbreak, the Macau government has asked its residents, companies and businesses to be mindful of certain measures to prevent the spread of this pneumonia-like disease. Being so, casinos have suspended operations for at least two weeks from February 5, 2020 onwards.

Hotels and other companies all over Macau have also followed the government’s requests and have either adjusted their working hours or suspended service until further notice. Here, we shed light on the most recent updates of hotels and resorts all over the city, on February 10, 2020. Please note this article focuses on opened restaurants and venues and it is to be assumed other venues on these properties have been suspended–some until February 18 or 20, 2020 and others until further notice. As per the request of the Macau Government, everyone entering a casino or hotel has to fill out this “Port-of-entry Health Declaration”. Macau Lifestyle Media strives to ensure that all information reported is correct at the time of writing but for more information and the latest updates, please do check the properties’ respective websites.

The Venetian Macao

The Venetian Macao has some of its restaurants open. All recreational facilities–Qube, Grado ‘Mini’ Golf, Gondola Rides and Venetian Pool–are closed, at least until February 20, 2020. Both V Gym and V Retreat are opened:

V Gym – 6:00am–11:00pm
V Retreat – 4:00pm–00:00am

The following restaurants are opened and had its operating hours updated:

Imperial House – 8:00am–9:00pm (24-hours on Sundays)
Red Dragon – 24 hours (closed on Mondays from 00:00am–11:00am)
McSorley’s Ale House – 12:00pm–10:00pm
Morton’s The Steakhouse – Normal operation
Starbucks Coffee – 8:00am–11:00pm
Hiro – 12:00pm–11:00pm–ramen section only (soft opening)
Tai Hing – 11:00am–11:00pm
Lord Stow’s Bakery & Cafe – 10:00am–9:00pm
Starbucks Reserve – 8:00am–10:30pm
Lei Garden – 11:30am–3:00pm, 6:00pm–11:00pm
Marmeleira Seafood Restaurant – Normal operation
Lei Garden – 11:30am–3:00pm, 6:00pm–11:00pm
Old Hong Kong Restaurant – 11:00am–8:00pm
Dragon King – Normal Operation
Edo Japanese Restaurant – 11:30am–9:30pm
McDonald’s & McCafe – 9:00am–6:00pm
Lady M New York – Normal operation
Ocean Empire Food Shop – 8:00am–10:00pm
Mask Sichuan Cuisine – 11:00am–9:00pm
Joyea Juice – Normal operation
Dae Chang Kum – 11:30am–8:30pm
Fortune Hunan – 11:00am–8:00pm
New Bill’s Kitchen – 9:00am–10:00pm
Hei Kei Wanton Noodles – Normal operation
Spicy Boy – 11:00am–9:00pm
Beef #1 – 11:00am–9:00pm
Good Luck Hong Kong Restaurant – 8:00am–9:00pm
Treasure Lake Green Food Kitchen – 11:00am–9:00pm
Pho 88 Noodle Soup – Normal operation
Toei Delights – 11:00am–9:00pm
Chiang Mai Thai – 11:00am–9:00pm
Katsusato – 11:00am–8:00pm
Honeymoon Dessert – 12:00pm–8:00pm
Rasa Singapura – 11:00am–9:00pm
O Castiço – 10:00am–9:00pm

Dicky Cheung Macao Concert 2020 (scheduled for February 22, 2020 at the Venetian Macao Cotai Arena) and “GOT7 Keep Spinning World Tour in Macao” will be postponed until further notice as well. For further updates, check their official page on this matter here.

The Venetian Macao Estrada da Baía de Nossa Senhora da Esperança, Cotai, www.venetianmacao.com

Shoppes_at_Cotai_Central_Interior_sands

Sands Cotai Central

Here are the updated working hours for their opened restaurants:

St. Regis In-Room Dining – Normal operation
Crystal Jade La Mian Xiao Long Bao – 11:00am–9:00pm
Palms Café & Bar – 6:30am–2:00pm
Southern Kitchen – Normal operation
Tastes – 11:00am–11:00pm
The Manor – 12:00pm–3:00pm, 6:00pm–11:00pm
The Cheesecake Factory – 12:00pm–9:00pm
Edo Japanese Restaurant – 11:30am–9:30pm
Haidilao – 10:00am–00:00am
KOI The – 11:00am–8:00pm
Lady M New York – 11:00am–8:00pm
McDonald’s & McCafe – 9:00am–6:00pm
Starbucks Reserve – 8:00am–10:30pm
Koufu – 10:00am–9:00pm

Sands Cotai Central Sands Cotai Central, Estrada Do Istmo, Cotai, sandsresortsmacao.com

The Parisian Macao exterior 3

The Parisian Macao

As for The Parisian Macao’s recreations, the only ones closed are the hotel pool and the Eiffel Tower:

Qube Kingdom – 11:00am–7:00pm
Le SPA’tique – 11:00am–00:00am
Health Club – 12:00pm–8:00pm

The following are the open restaurants at The Parisian Macao:

In-Room Dining – Normal operation
Market Bistro – Normal operation
Lotus Palace – 12:00pm–3:00pm, 6:00pm–9:00pm
Emerald House – 12:00pm–9:00pm (soft opening)
La Seine Salon de The – 8:00am–9:00pm
Elysee Bakery – 10:00am–6:00pm
Makotoya Ramen – 12:00pm–9:00pm
1983 Taste of Nanyang – 12:00am–7:00pm
Hundred Tastes Kitchen – 11:00am–9:00pm
Ocean Empire Food Shop – 8:00am–10:00pm
Toei Delights – 11:00am–9:00pm
Treasure Lake Barbecue King – 11:00am–9:00pm

“Mind Hacker in Macao” (scheduled from January 27–31, 2020 at The Parisian Theatre) is postponed until further notice.

According to Sands Macao Resorts’ website, “most shops are operating as normal, but subject to change at the discretion of the individual stores”. For more information and latest updates on these outlets, check here

The Parisian Macao Estrada do Istmo, Lote 3, Cotai, www.parisianmacao.com

Four Seasons pool_pool deals

Four Seasons Hotel Macao, Cotai Strip and The St. Regis Macao, Cotai Strip

Sheraton Fitness is opened from 6:00am to 10:30pm. Four Seasons Hotel Macao has some of its restaurants open:

In-Room Dining – Normal operation
Ping – Normal operation
Belcanção – 7:00am–12:00pm (open for breakfast only)
Zi Yat Heen – 6:00pm–10:30pm (dinner only)
Windows – 10:30am–10:30pm

At St. Regis Macao, Cotai Strip, the only open restaurant is The Manor

Sheraton Grand Macao Hotel, Cotai Strip

As of March 28, 2020, Sheraton Grand Macao Hotel, Cotai Strip is being utilized for medical observation, following the government’s requests for local hotels to help on the fight against COVID-19. The hotel hosting Macau resident obliged to a 14-day quarantine imposed by the local government for everyone coming from abroad.

Four Seasons Hotel Macao, Cotai Strip Estrada da Baía de Nossa Senhora da Esperança, Cotai, www.fourseasons.com

Sands Macao

Sands spa and gym are opened from 3:00pm until 11:00pm. Only some restaurants are open at Sands Macao:

In-Room Dining – Normal operation
Moonlight – Normal operation
888 Gourmet – 7:00am–10:30pm
Xanadu Bar – 4:00pm–2:00am
Garden Nine – 11:00am–10:00pm (Open for restaurant VIP only)
Starbucks Coffee – 8:30am–4:30pm

Sands Macao 203 Largo de Monte Carlo, Macau, www.sandsmacao.com

Mandarin Oriental, Macau - macau-exterior-view-night

Mandarin Oriental, Macau

The Mandarin Oriental, Macau has resumed its operations.

Mandarin Oriental, Macau 945 Avenida Dr. Sun Yat Sen, NAPE, Macau, www.mandarinoriental.com

Hotel Royal

Hotel Royal also has arranged their schedules to cope with the coronavirus (COVID-19) situation, with Lobby Lounge, Fado restaurant, their fitness room and swimming pool being closed until further notice. The following are opened as shown below:

Royal Bakery – 9:00am–10:00pm
Catalpa Garden – 11:30am–3:00pm, 5:30pm–10:00pm
Room service – 11:30am–3:00pm, 5:30pm–10:00pm

For more information on updates for Hotel Royal, check here

Hotel Royal 2–4 Estrada da Vitória, Macau, www.hotelroyal.com.mo

Wynn Macau Lobby

Wynn Macau

Wynn Macau has also updated some of its restaurants’ operating hours. The following are opened:

In-Room Dining – 24 hours
Wing Lei – 11:30am–3:00pm (lunch) and 6:00pm–10:00pm (dinner)
Café Encore – 6:30am–12:00pm
Il Teatro – Thursday to Sunday, 5:30pm–11:30pm
Esplanada – 6:30am–12:00am
Red 8 – 24 hours
99 Noodles – 11:00am–00:00am
Buns & Bubbles – 9:00am–10:00pm
Bar Cristal – 5:00pm–1:00am
Cinnebar – 3:00pm–1:00am
Wing Lei Lounge – 10:00am–2:00am

Both Tree of Prosperity and Performance Lake are functioning: 12:00pm–10:00pm. All shops are operating from 12:00pm to 8:00pm. The following amenities are also in operation:

The Spa at Wynn – 9:30am–10:30am
The Spa at Encore – 9:30am–10:30am
The Salon – 10:30am–7:30pm
The Fitness – 6:00am–10:30pm
The Swimming Pool – 7:00am–6:00pm

For more information, click here

Wynn Macau Rua Cidade de Sintra, NAPE, Macau, www.wynnmacau.com

Wynn Palace

Wynn Palace has reopened the following restaurants.

In-Room Dining – 24 hours
Wing Lei Palace – 12:00am–3:00pm (lunch) and 6:00pm–10:00pm (dinner)
SW Steakhouse – Thursday to Sunday, 5:30pm–11:00pm
Red 8 – 24 hours
Palace Café – 11:00am–11:00pm
Pronto – 11:00am–11:00pm
Hanami Ramen – 11:00am–10:00pm
Buns & Bubbles – 8:00am–9:00pm
Wing Lei Bar – 3:00pm–1:00am

The Spa at Wynn Palace, The Salon and The Fitness have also resumed operations. Floral Sculptures, the Performance Lake and the SkyCab are also opened.

For more information, click here

Wynn Palace Av. da Nave Desportiva, Cotai, www.wynnpalace.com

Galaxy Resort Macau Broadway

Galaxy Macau

Galaxy Macau’s heated pool, jacuzzi and fitness center are temporarily closed until further notice. The hotel has kept some restaurants open (as well as in-room dining), namely as follows:

In-Room Dining – 24 hours
Butao Ramen – 11:00am–6:00pm
Café de Paris Monte-Carlo – 7:00am–10:00pm
Cha Bei – 11:00am–6:00pm
Haagen-Dazs – 11:00am–8:00pm
Hong Kong Gold Medal Seafood – 11:30am–11:30pm
Jin Yue Xuan – 11:00am–3:00pm (lunch), 5:30pm–11:00pm (dinner)
KFC – 12:00pm–8:00pm
Laurel – 10:30am–3:00pm (lunch), 5:30pm–10:00pm (dinner)
McDonald’s – 9:00am–6:00pm
Pak Loh Chiu Chow Restaurant – 11:00am–9:00pm (Closed gaming area until further notice)
Pang’s Kitchen – 24 hours
Passion. by Gérard Dubois – 11:00am–7:00pm
Senkizen Japanese Restaurant – 11:00am–9:30pm
Starbucks – 8:00am–11:30pm
Taste of Asia – A One Spicy & Sour Noodles – 11:00am–9:00pm
Taste of Asia – Da Ge Cantonese BBQ – 11:00am–9:00pm
Taste of Asia – Pepper Lunch Express – 11:00am–9:00pm
Taste of Asia – Sorabol – 11:00am–9:00pm
Taste of Asia – Juice Nation – 11:00am–9:00pm
Taste of Asia – Hok Kee Congee & Noodles – 11:00am–9:00pm
Taste of Asia – Prima Taste Express – 11:00am–9:00pm
Taste of Asia – Wing’s Chicken – 11:00am–9:00pm
Taste of Asia – Shanghai Dim Sum – 11:00am–9:00pm
Taste of Asia – Saboten – 11:00am–9:00pm
Terrazza Italian Restaurant – 6:00pm–11:00pm
The Apron Oyster Bar & Grill – 12:00pm–10:00pm
Tsui Wah – 24 hours (starting on February 28, 2020)

For updated information on this matter regarding Galaxy Macau, check here.

Galaxy Macau Estrada da Baía de Nossa Senhora da Esperança, Galaxy Macau, Cotai, www.galaxymacau.com

Hotel Okura Macau & Banyan Tree Macau

The following Hotel Okura Macau’s facilities are opened:

Changing Rooms & Lockers – 7:00am–10:00pm (reopening on April 6)
Indoor Swimming Pool & Jacuzzi – 7:30am–9:30pm (reopening on April 6)
Steam & Sauna – 7:00am–9:00pm (reopening on April 6)
Gymnasium – 7:00am–10:00pm (reopening on April 6)
Beauty Salon – 12:00pm–8:00pm (reopening on April 6)

This restaurant is operating:

Terrace Restaurant – 7:00am–11:00am (breakfast only)

At Banyan Tree Macau, the following are operating (the sauna and steam are closed):

Indoor Swimming Pool and Gym Room – 9:00am–8:00pm (closed on Mondays)
Banyan Tree Spa Macau – 1:00pm–9:00pm

These restaurants are opened:

Saffron – 6:30am–10:30am, 12:00pm–10:30pm
Banyan Lounge – 9:00am–10:30pm

Hotel Okura Macau Galaxy Macau, Avenida Marginal Flor de Lótus, Cotai, www.hotelokuramacau.com

Banyan Tree Macau Galaxy Macau, Estrada da Baía de Nossa Senhora da Esperança, Cotai, www.banyantree.com

The Ritz-Carlton, Macau & JW Marriott Hotel Macau

Some of the amenities facilities are opened, while the Swimming pool, Sauna, JW Kids’ Club and The Ritz-Carlton Spa, Macau are temporarily closed until further notice:

Wellness Health Club – 7:30am–9:30pm
Changing Room – 7:30am–9:00pm
Hair Salon – 11:00am–7:00pm (closed on Mondays)

Both The Ritz-Carlton, Macau and JW Marriott Hotel Macau have opened the following:

The Ritz-Carlton Café – 7:00am–10:30pm (The Ritz-Carlton, Macau)
Man Ho Chinese Restaurant – 12:00pm–2:00pm (lunch), 6:00pm–9:00pm (dinner)

For more information on schedules and updates for the abovementioned properties, check here

The Ritz-Carlton, Macau Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, Cotai, www.ritzcarlton.com

JW Marriott Hotel Macau Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, Cotai, www.marriott.com/hotels

broadway macau exterior

Broadway Macau

Most are closed until further notice. As for the hawker stalls, most are closed until further notice as well, with Chak In Kei opened from 12:00pm to 10:00pm. Recreation-wise, both the swimming pool and the fitness center are closed, while the first is due to reopen on March 14, 2020. As for entertainment activities, street performances, and Zero Latency VR Macau suspended services and resume business on February 20, 2020. To check for updates on Broadway Theatre concerts, click here.

The following restaurants are open for business:

In Room Dining – 11:00am–10:00pm (last order until 9:00pm)
Ba Shan Spicy Noodles – 12:00pm–10:00pm
Broadway Kitchen – 12:00pm–10:00pm
Chi Sasa Japanese Cuisine – 12:00am–3:00pm, 6:00pm–11:00pm
DiGREEN – 11:00am–9:00pm
Du Hsiao Yueh – 12:00pm–10:00pm
Duffy’s Irish Pub – 5:00pm–2:00am
Hang Heong Un – 12:00pm–10:30pm
Hou Choi Seafood and Chinese Foundue Restaurant – 11:00am–10:00pm
I Son – 12:00pm–10:00pm
Katong Corner – 12:00pm–10:00pm
Kakura Yakiniku – 12:00pm–3:00pm, 6:00pm–11:00pm
Rethink Coffee Roasters – 9:00am–5:00pm
Songhuahu Dumplings – 12:00pm–9:00pm
The Roadhouse Macau –5:00pm–2:00am
Wa Sang Hong – 12:00pm–4:00pm
Tim Ho Wan, The Dim-sum Specialists – 10:00am–9:00pm (closed on Tuesdays)

Broadway Macau Avenida Marginal Flor de Lótus, Cotai, www.broadwaymacau.com

Starworld Hotel

Ar Starworld Hotel, Star Performers and The Art of Magic (lobby performances) are suspended until further notice, as well as almost all their restaurants. These remain open:

Laurel – 10:30am–3:00pm (lunch) and 5:30pm–10:00pm (dinner)
Room Service – 24 hours
Sensations – 24 hours

For more updates on Galaxy Macau group properties, click here

Starworld Hotel Avenida Da Amizade, Macau, www.starworldmacau.com

Grand-Coloane-Resort

Grand Lapa, Macau & Grand Coloane Resort

As of March 31, 2020, both Grand Lapa, Macau and Grand Coloane Resort are being utilized for medical observation, following the government’s requests for local hotels to help on the fight against COVID-19. Both hotels are hosting Macau resident obliged to a 14-day quarantine imposed by the local government for everyone coming from abroad. Some of their restaurants are open to public. Check with them for updates.

Grand Lapa, Macau 956-1110 Avenida da Amizade, Macau, www.grandlapa.com

Grand Coloane Resort 1918 Estrada de Hac Sa, Coloane, www.grandcoloane.com

City of Dreams

Melco Resorts

City of Dreams

The following facilities are opened:

Kid’s City – 10:30am–7:00pm (closed on Wednesdays & Thursdays, except certain school holidays)
Morpheus Spa – 2:00pm–11:00pm
Isala Spa – 12:00pm–9:00pm
Cubic – 10:00pm–6:00am

Open restaurants are as follows:

Song Hua Hu Dumplings – 11:00am–9:00pm
Fa Sao – 11:00am–8:00pm
Fong Seng Sio Choi – 11:00am–9:00pm
Edo Japanese Restaurant – 11:00am–9:30pm
DiGreen – 1:00pm–9:00pm
Hip Seng – 11:00am–3:00pm, 5:30pm–11:00pm
Dynasty Restaurant – 6:00pm–03:00am
Hei Kei Spiced Fried Crab – 11:00am–10:30pm
Treasure Paradise – 11:00am–10:30pm (Monday to Friday) , 10:00am–10:30pm (Saturday, Sunday & Public Holidays)
Gold Coast Oyster & Seafood Restaurant – 12:00pm–10:00pm
Din Tai Fung – 12:00pm–7:30pm
Morpheus Club Lounge – 7:00am–00:00am
Golden Pavilion – 24-hours
Jade Dragon – 5:30pm–9:30pm
Li Ying Lounge – 24-hours
T for Tapas – (Tuesday to Saturday) 5:00pm–11:00pm
Starbucks – 8:00am–10:30pm
Pierre Hermé Lounge – 10:00am–7:00pm
Northern Noodle House – 12:00pm–9:00pm
Herbal Treasures – 6:00pm–2:00am
Lobby Lounge – 11:00am–10:00pm
Beijing Kitchen – 12:00pm–2:30pm, 6:00pm–9:30pm

For further updates on City of Dreams outlets, check here

City of Dreams City of Dreams, Estrada do Istmo, Cotai, www.cityofdreamsmacau.com

Studio City, Macau

Some of Studio City, Macau’s recreational facilities are closed (Batman Dark Flight, Show House Macau), as are some restaurants. Open eateries are as follows (including in-room dining):

Pearl Dragon – 12:00pm–2:30pm, 6:00pm–10:00pm
Spice Road – 12:00pm–9:00pm
Bi Ying – 24 hours
Herbal Treasures – 6:00pm–2:00am
In-Room Dining – 24 hours
Rossi Pizza – Business as usual (12:00pm–9:00pm)
Li Ying Hin – 24 hours
Qi Long Hin – 24 hours
Song Jiang Hu – 11:00am–9:00pm
Hey Tong Sweets – 11:00am–8:00pm
Starbucks – 9:00am–5:00pm
DiGreen Cafe – 11:00am–8:00pm
Tasty Palace – 11:00am–8:00pm
Big Ball Handmade – 9:30am–9:00pm
Ying Ding Noodles – 10:00am–8:00pm
D-Legend Cafe – 10:00am–8:30pm

For more information on these updates, check here

Studio City, Macau Estrada do Istmo, Cotai, www.studiocity-macau.com

Altira Macau

Altira Macau is gradually re-opening a number of its facilities from 20 February onwards.

Ying (Opens on February 24) 11:00am–3:00pm (lunch), 6:00pm–10:30pm
Qi Long (Opens on February 24) – 24 hours
In-Room Dining – 24 hours
Monsoon – 12:00pm–10:00pm

Shuttles buses are circulating again, with special hours:

From Altira to the Border Gate – 10:30am–9:30pm (30–35 mins)
From the Border Gate to Altira – 10:00am–10:00pm (30–35 mins)
Melco Connection (Studio City<>City of Dreams<>Altira) to and from Altira – 12:00pm–10:00pm (25–30 mins)

For updates on this hotel, click here

Altira Macau Avenida de Kwong Tung, Taipa, www.altiramacau.com

Grand Hyatt Macau

The hotel has suspended some of its services until further notice, including entertainment, restaurants and other facilities. Beijing Kitchen opens on February 28:

Beijing Kitchen – 12:00pm–2:30pm (lunch), 6:00pm–9:30pm (dinner)

The following facilities open on March 2, 2020:

Lobby Lounge – 11:00am–10:00pm
Isala Spa – 12:00pm–9.00pm (only treatments are available)
Fitness Center – 24 hours (accessible with room key)
Tennis court – 12:00pm–9:00pm (upon reservation)

The spa changing room, the steam room, indoor jacuzzi & the outdoor hot tub, as well as the swimming pool and the hair salon remain closed until further notice.

Grand Hyatt Macau City of Dreams, Estrada do Istmo, Cotai, www.macau.grand.hyatt.com

Hotel Lisboa Macau & Grand Lisboa Macau

Hotel Lisboa Macau closed its recreational areas and some restaurants, while others remain open:

Portas do Sol – 11:30am–2:30pm, 6:30pm–10:30pm
Gallery Lounge – 11:30am–10:30pm (Monday to Friday), 9:30am–10:30pm (weekends and public holidays)
Tim’s Kitchen – (Monday to Friday) 12:00pm–2:30pm, (weekends and public holidays) 11:30am–2:30pm, (dinner) 6:30pm–11:00pm

At Grand Lisboa Macau, the following restaurants remain open:

Round-The-Clock Coffee Shop (24-hours)
The Kitchen (lunch and dinner) – 12:00pm–2:30pm, 6:30pm–10:30pm
RTC – Noodle & Congee – 8:00am–00:00am

Hotel Lisboa Macau 2-4 Avenida de Lisboa, Macau, www.hotelisboa.com

Grand Lisboa Macau Avenida De Lisboa, Macau, www.grandlisboa.com

The Mistral Pool terrace at Sofitel hotel in Macau

Sofitel Macau At Ponte 16

Sofitel Macau At Ponte 16 has temporarily suspended some of its recreational services and restaurants until further notice while others remain open.

Mistral is available for A La Carte menu
Le Chinois – 11:00am–3:30pm (Dim sum menu)

Sofitel Macau At Ponte 16 Rua do Visconde Paco de Arcos, Macau, www.sofitelmacau.com

Local Hotels Designated as Venue for Medical Observation

According to MGTO (Macau Government Tourism Office), 12 local hotels are now being utilized as venues for medical observation and quarantine–which is compulsory for everyone arriving from abroad. The only ones allowed back in Macau (if they aren’t in the territory already) are Macau resident card holders. Non-resident workers and tourists are not allowed into the city until new indications by the government.

Up until March 28, 2020, Macau has 12 hotels being used for this purpose. These are: